Delivery & Returns

Once an order is placed it will be shipped within 2 working days. 

Once we ship your order you will receive a tracking number via email. 

Note also that orders outside of the EU may be subject to customs charges. 

We are happy to refund any purchases within 14 working days from delivery.

We will refund a product provided it is in original, undamaged packaging. Once we have received and accepted your return, we will make a refund of the value of the returned product. Shipping fees paid for the return are not refundable and the original shipping charges will not be refunded.

Purchase outside the EU:

When returning the item you should add the shipping documents you received upon delivery, in order to avoid issues with customs. Include paperwork shipped to you with the new shipping documents placed in the slip on the outside of the package.  

Products that are used or damaged will be returned to customers at their own cost.

If questions regarding returns please contact, 

e mail : info@alilyclothing.com